The company I work for gets £85 an hour for me to troubleshoot and fix problems. But I guess I could do it for free:
- What operating system?
- What virus scanner? (if any)
- What firewall? (if any)
- Some basic hardware info?
If possible, use the following tool to create an audit and upload it:
http://www.belarc.com.
Also, try and write down what the Blue Screens of Death (BSODs) say, they might be helpful.
Some things to try:
- Trend Micro online virus scan (search google)
- System Restore (Start->Programs->Accessories->System Tools)
- Rollback recently updated drivers
- Uninstall recently installed programs.
Some things to try (not recommended for novice users):
- msconfig (Start->Run->Type msconfig-> disable all non-microsoft
services and
startup items)
- If you have more than 1 stick of memory, try to run the PC on just 1. Try different combinations as there might be a faulty stick.
- Check your
IDE Channels (in Device Manager under Hard Disks) are set to "DMA if Available".
I am willing to perform Remote Assistance if you like, also.